Terms & Delivery Information
Everything below is confirmed with you personally in writing on WhatsApp before you pay anything. Where this page and the chat differ, the chat confirmation applies to your order.
How ordering works
This website is a catalogue, not a shop. There is no online checkout. You browse, then tap Enquire on WhatsApp on the idol you like. The message arrives with the idol's name included. We reply with current photographs, available sizes, the price, delivery details and payment options, and you confirm the order in the chat.
Prices
Where a price is displayed on this website, it is the price for the item as described. Idols marked Price on Request vary by size, finish and availability, so the price is confirmed on WhatsApp. In all cases the final price, any shipping charge and the total are stated in the chat before payment.
Product images and descriptions
Idols that are hand-finished — clay, hand-painted and carved pieces in particular — can vary slightly in tone, texture and fine detail from one piece to the next. The photographs on this website show idols from the collection and are indicative. We share current, close-up photographs and exact dimensions of the actual idol on WhatsApp before you confirm, and that is what your order is based on.
Availability
Availability shown on a listing is an indication only and is confirmed at the time of your enquiry. If a piece is unavailable, we will offer a similar alternative or a made-to-order timeline.
Delivery
Delivery depends on your PIN code and on the size, weight and fragility of the idol. We confirm the shipping method, the charge and an estimated timeline on WhatsApp before you pay. Delivery timelines are estimates given by the courier and may be affected by weather, festivals or local conditions.
Payment
Payment methods are stated in the chat and may differ between orders. Never send a payment to any account that has not been confirmed in our conversation. If you are ever unsure, message the number listed on this website before paying.
Damage in transit
Idols are packed with care, but if a parcel arrives visibly damaged, please photograph the packaging and the idol and message us within 48 hours of delivery so we can take it up with the courier. Please retain all packaging and do not discard it.
Returns
Because each order is confirmed individually, return and replacement terms are agreed with you in the chat at the time of ordering. Details will be stated in writing before you pay.
Care of your idol
Care guidance is given on each product page. In general, dust gently with a soft dry cloth, keep painted or clay pieces away from direct water, and handle larger idols with both hands.
Questions
Message us anytime on WhatsApp at +91 94917 25670.
Template notice for the owner: review this page and adjust it to match how you actually ship and accept payment, then remove this notice. This is not legal advice.